FAQ’s

Hororata Glow Festival Saturday 8th May 2021, postponement date Sunday 9th May 2021.

 

Q: At the last event there was a lot of people with long queues on the road and for food, how have you addressed these problems? 

A: In 2019 14,000 people attended this festival, which was an overwhelming response for just our second event.  We had only pre-sold 3000 tickets so it was a surprise to have 14,000 people turn up!  This year to manage crowd size and COVID 19 requirement’s we will be limiting numbers to 10,000. Tickets are only available online through Eventfinda.

There will be no gate sales. 

Q: What happens if COVID levels change and this event has to be cancelled?
A: This event can only go ahead in level 1. If COVID 19 affects the running of the event then refunds will be available for tickets purchased. The Hororata Community Trust is a member of the New Zealand Event Association and we will be implementing the industry best practice guidelines at this event. We take the safety of our community and visitors seriously and will always follow health guidelines. The event will only take place under level 1. We will have contact tracing systems, hand washings stations, sanitiser available and plenty of social space as numbers are capped with more of the Domain being used so the event is spread out. If you are unwell or have been unwell or potentially in contact with someone with COVID 19 please do not attend the event.

Q: Will the hot air balloons be flying at the event?

A: The balloons will not be airborne for the Night Glow; they are tethered on the ground as they glow in unison to music.

Q: Can we have a hot air balloon ride at the event?
A: There are no balloon rides at the event however Ballooning Canterbury will be offering discounts on flights for after the event.

Q: Can the weather affect the balloons?

A: The Hot Air Balloons prefer light winds to be able to perform to their full potential. If the balloons cannot inflate due to the wind the pilots will perform a burner glow. This is why a postponement date is so important to give us the best chance of giving the best balloon performance. Our priority is giving the best balloon performance that we can however the weather may affect this. If we postpone to Sunday 9th May the event will go ahead regardless of the weather with the full festival offering heaps of fun and entertainment.

Q: Will there be a refund on pre-purchased tickets is the balloons are unable to perform or the event is postponed?

A: There will be no refunds on pre-purchased tickets. The postponement date is Sunday 9th May. An announcement will be made no later than 9am Saturday 8th May. If we postpone the event will run on the 9th regardless of the weather, the performance of the balloons may be affected.  Follow us on Facebook, listen to More FM or check our website for updates.  Remember this is a community event with all profits benefiting our community; we thank you for your support.

Q: Is there free parking?

A: We have good free onsite parking with a great crew who will do everything they can to make accessing and exiting the event as smooth as possible. We are working with our traffic management team to ensure traffic flows the best it can, however, traffic may slow at times, please be patient. We advise coming through Darfield rather than up Bearly Road if you are coming from Christchurch. We recommend aiming to get to the event early, there is lots to do right from 3 pm. Traffic coming from the north will enter the car park through Gate A, traffic coming from the South will enter the car park through Gate C. CLICK HERE TO DOWNLOAD MAP

Q: Can we see the balloons without entering the event?

A: No you will need to purchase a ticket to enter the event to see the balloons.

Q: Is there facilities for the disabled?
A: Yes, we have a disabled parking area and also a viewing area for the Night Glow.

Q: Is there overnight parking for the motorhomes?
A: Yes we have overnight parking for self-contained motorhomes. Click here for details.

Q: Is there an ATM at the event?
A: Yes we have cash out facilities inside the venue, a $2 fee applies.

Q: Can we bring in food and drink?
A: We have an amazing line up of food vendors at the event. You are welcome to bring a picnic. Please no BYO alcohol and no glass, we will be conducting bag searches. Click here for details on our stalls.

Q: Can we bring our dog?

A: No, this is not a dog-friendly event; the balloons will scare them. You will not be allowed access with a dog, no matter its size.

Q: Who organises the event?

A: The Hororata Night Glow is a community event organised by the Hororata Community Trust with a whole team of volunteers working hard to make this the best event we can. All profits will benefit our community.