Frequently asked questions

Got a question about the Hororata Glow Festival? Check here for the answers.

Q: What can we bring to the event?

A: We recommend you bring a chair, picnic blanket, torch, and warm clothes. You can bring in your own food. No glass or BYO alcohol, there will be bag searches at the gate. No dogs.

Q: Is there facilities for the disabled?

A: Yes we have parking, special seating, and an assessable toilet

Q: I can’t find my ticket?

A: For ticketing support, please contact Flicket 

Ticket FAQs

support@flicket.io

+64 9 214 2183

Q: What can I bring in?

A: You are welcome to bring in picnic chairs and blankets and your own food. We do have 40 food vendors, so plenty to choose from if you need a snack or dinner. Bring a torch and warm clothes. No BYO alcohol, no glass bottles, no dogs, no drones.

Q: Is there overnight parking for self-contained motorhomes and caravans?

A: Best seat in the house! We offer overnight parking for certified self-contained motorhomes and caravans during the Hororātā Glow Festival on the Hororātā Domain. No bookings are required.

  • Entry Times:

    • Friday, 9th May: 12 pm – 6 pm

    • Saturday, 10th May: 9 am – 2 pm

    • Enter through Gate A. Click here for map.

  • Departure: All vehicles must leave by 12 pm on Monday, 12th May.

  • Cost: $10 donation per van, per night. Please have the correct change to ensure quick entry.

The motorhome parking area is managed by NZMCA volunteers. Please note:

  • Only certified self-contained motorhomes and caravans are allowed.

  • Camping in tents is not permitted.

  • Dogs are permitted in the motorhome area but are not allowed inside the event venue.

  • Access to the event venue is only available during event hours.

  • Public toilets will be open outside of the event hours, enter off Hororata Road.

If you have friends or family attending, they must park in the main car park, as the motorhome area is strictly for motorhomes and caravans.

Q: Will there be a refund on tickets if the balloons are unable to perform or the event is postponed?

A: There will be no refunds on pre-purchased tickets. The postponement date is Sunday 11th May. An announcement will be made no later than 8pm Friday 9th May. If we postpone the event will run on the 14th regardless of the weather, the performance of the balloons may be affected. Follow us on Facebook, listen to The Breeze or check our website for updates. Remember this is a community event with all profits benefiting our community; we thank you for your support.

Q: Do the balloons fly at the event?
A: The balloons will not leave the ground at any point during the event. You can purchase discounted vouchers from Ballooning Canterbury for a flight following the event.

Q: Will there be gate sales?

A: There will be no gates. Children under 16 are free but must have a ticket.

Q: Do I need to print my tickets?

A: We can scan tickets from your phone. Please have your tickets ready for scanning before you get to the gate. 

Q: Is there EFTPOS?

A: Yes most stalls have EFTPOS but sometimes the cell signal is patchy making it unreliable. 2 Degrees have a booster tower in which helps their customers. There are 4 ATMs where you can get cash out. We recommend coming prepared with some cash.

Q: Do you have traffic control?

A: We have a new traffic management plan this year which will hopefully see traffic flow more smoothly. There is ample free parking in the venue, there is no street parking. We have over 10,0000 people to get in and out of the event so expect some wait times as you would with any other large event. Click here for directions to the event.

Q: Who organises the event?

A: The Hororata Night Glow is a community event organised by the Hororata Community Trust with a whole team of volunteers working hard to make this the best event we can. All profits will benefit our community.

Click here for a video showing what this event does for our community.